User Privacy Statement

Your Privacy Matters to Us

Effective Date: January 01, 2002

Privacy Policy 

Scope and Application

This Privacy Policy applies to anyone who uses our apps or Services to request transportation, delivery, or other on-demand offerings (collectively, "Users"). It does not apply to information we collect from or about drivers, couriers, partner transportation companies, or any other persons who use Midway Limousines platform under license (collectively, "Drivers"). If you interact with the Services as both a User and a Driver, the respective privacy statements apply to each set of interactions.

Information Midway Limousines Collect and Why We Collect It

We collect personal data to operate our business and provide you with our services. We only collect the information that is necessary for the purposes outlined in this policy.

The types of personal information we collect, and our reasons for collecting it, are described below:

• Information You Provide to Us Directly

  We collect information that you voluntarily provide to us when you use our services. This includes:

  
  

  • Call and SMS Data. When you communicate through our Services, we receive call and SMS data, including the date and time of the call or message, the involved phone numbers, and the content of SMS messages to help facilitate our service and ride coordination.

  • Account and Profile Data: When you create an account, we collect your name, email address, and password.

    • Purpose: This information is necessary to set up your account, authenticate you, and provide you with access to our services.

  • Customer Support Information: If you contact our support team, we collect your name, email address, and the content of your communication.

    • Purpose: To respond to your inquiries and provide customer support.

  • Transaction Data: If you make a purchase, we collect your payment information and billing details.

    • Purpose: To process your transaction and fulfill your order.

• Information We Collect Automatically

  When you use our website or services, we automatically collect certain information about your device and your activity. This includes:

  • Usage Data: We collect information about how you interact with our services, such as the pages you visit, the links you click on, and the time and duration of your visit.

    • Purpose: To analyze and improve the performance of our website and services.

  • Device Information: We collect information from the device you use to access our services, such as your IP address, browser type, operating system, and unique device identifiers.

    • Purpose: To secure our services, prevent fraud, and ensure the correct display of our content.

• Information We Receive from Third Parties

  We may receive information about you from third-party sources. For example, if you log in to our service using a social media account, we may receive your public profile information from that service.

  • Purpose: To streamline the account creation process and enhance your user experience. We will only use this information in accordance with the third party's privacy policy and your privacy settings on that service.

• Cookies and Other Tracking Technologies

  We use cookies and similar tracking technologies to track the activity on our services and store certain information. Cookies are small data files stored on your device. We use them for several purposes:

  • Strictly Necessary Cookies: These are essential for the operation of our website (e.g., to remember items in your shopping cart).

  • Analytics and Performance Cookies: We use these to understand how visitors use our website, which helps us to improve its functionality.

  • Targeting and Advertising Cookies: These are used to deliver advertisements that are more relevant to you and your interests.

  You can learn more about how to manage your cookie preferences by adjusting your browser settings. 

  
  

  Account Information

  You may correct your account information at any time by signing into your online or in-app account. If you wish to cancel your account, please email us at info@midwaylimousines.com In some cases we may retain certain information about you as required by law or for legitimate business purposes to the extent permitted by law. For example, if you have a standing credit or debt on your account, or if we believe you have committed fraud or violated our Terms, we may seek to resolve the issue before deleting your information.

  Access Rights

  Midway Limousines with individual requests regarding access, corrections, and deletion of the personal data it stores, will do so in accordance with applicable laws.

  
  No Sharing or Selling Mobile Data